BIOVERSE
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My Account
My Account

How to menage your BIOVERSE account?

Managing My Account
How do I update my contact information?

Open a web browser on your computer or mobile device.Log in to your BIOVERSE account.Once logged in, click on the “Account” button at the top right corner of the page. Look for the section titled “Account Details.”... continue reading

How do I reset my password?

To reset your password, please follow the steps outlined here: Access the log in button on the top right corner of the BIOVERSE site. Find the option “Forgot your password?” below the empty text fields and click on it to continue. Check the email address... continue reading

How do I log into my account?

We offer two options to help you log into your account: traditional username or Google and Meta ID. Please follow the steps below based on your preferred login method. Open a web browser on your computer or mobile device. Visit the BIOVERSE website. Locate the “Account/Log in” button located in the top right corner... continue reading

How do I reactivate my subscription?

Open up the BIOVERSE website and log into your account. Locate "Subscriptions" along the top menu. Scroll to the subscription you would like to... continue reading

How do I cancel my subscription?

If you wish to cancel your subscription, please take action at least 48 hours before your next order date. Doing so will ensure that your subscription is canceled swiftly and properly. Otherwise, our pharmacy partners might start processing your order... continue reading

How do I add a new subscription?

To add items, select a new treatment option on the BIOVERSE site and complete the online intake form... continue reading

What is your refund policy?

We cannot guarantee a refund if you request cancellation after the pharmacy has processed your order. You can cancel your subscription or change your next refill process date at any time, but we ask that you send us a clear request... continue reading

What happens if my payment is declined?

If your payment is declined, we will send you an email notification (and SMS notifications if you’ve opted in) with instructions on how to update your payment information. After updating your payment information we will attempt to charge your card after... continue reading

When will I be charged?

Open up the BIOVERSE website and log into your account. Locate "Subscriptions" along the top menu. Scroll to the subscription you would like to check. Under "Next Order Date"... continue reading

What payment methods are accepted?

We accept all major credit and debit cards, includ Visa, Mastercard, American Express, and Discover... continue reading

How do I update my payment information?

Open a web browser on your computer or mobile device. Log in to your BIOVERSE account. Once logged in, click on the “Account” button at the top right corner of the page. Look for the section with the title “Payment Method.” The last four digits of your current payment method will appear... continue reading